Ever Want to Present a service Failure award?

Working in foodservice makes all of us sensitive to the services we ourselves receive.

In December, I've often used this page to comment on editorial "loose ends." This year, I thought I'd mention a couple of my most disappointing service experiences from 2006. Here's my "Top 3": Grand Prize Winner: One company that absolutely qualifies for recognition as a failed service provider (and for repeatedly violating the Federal Trade Commission's "Do Not Call" rules) is an outfit calle

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