FM's 2009 BEST CONCEPT AWARDS

FM recognizes outstanding service innovations by onsite operators. The 09 entry deadline is April 20. For entry information CLICK HERE

Setting the Scene  

ACCENT, BUT DONT OVERPOWER. Used well, decor items can accent food and servery themes, but should not take the customers attention away from the food....

Images with Messages  

Informative signage enhances the display at the sushi station in Hearst Corp.s Cafe 57 Effective visual communicationsignage, photos, price tags and labelsgive...

Hues You Can Use  

WHATS NOT TO LIKE? At this Eurest account, the food tells the whole story. The palette of your farm-to-table caf boasts vivid tomato reds, bronzed yellows,...

Out of the Red and Into the Black  

One of the countrys largest school districts, Orange County (FL) Public Schools has historically maintained a proud independence in operating its foodservices....

Recruiting Requisites  

Sources for Staff Recruitment Soif the world is full of terrific potential employees, where are these fabulous folks and how can you find them? As a start,...

Regroup to Recruit  

In over 20 years experience in this industry, recruiting is the one area Ive found thats not cyclical. Its been a challenge throughout, states Bryn Mawr...

Lessons from a Mentor  

John Lawn Editor-in-Chief Over the years, a surprising number of people have asked me if I have ever had a mentor. The question always reminds me of a...

From zero to hero  

AMBIANCE EVERYWHERE. (l. to r.) one of the private dining areas surrounding the Winners Circle Cafe; Guist on the rooftop terrace of the Humana Tower,...

A Design Thats More Than Station Deep 

WELCOME. (l. to r.) Debra Lee, Jane GrantShambaugh and Janet Paul-Rice at the entrance to the new Anderson Dining Room at Concordia College. Custom mill...

Demonstrating the Value of one-Piece-Flow  

By Kiden Clayton, MHA When the Nutritional Services Department at Florida Hospital implemented lean manufacturing techniques to identify cost and spacesaving...

Paybacks Are Looking a Lot Better  

Induction units, like the wok at left, and high speed microwave-assisted impinger ovens like that above, are among new types of more energy efficient...

Taming Traffic  

Penn States Milton S. Hershey Medical Center Menus posted outside entrances (at Stony Brook University Hospital) give customers time to consider the before...

Tips from Traffic Consultants  

Paul Hysen, The Hysen Group. Until we find a way to get radio frequency devices embedded in donuts, says Hysen, we are going to need cashiersand thats...

Coping With the "Incredible Shrinking Daypart" 

Lunch, the mainstay meal for virtually every noncommercial operator, has increasingly come under the gun in the downsized, time-pressed and increasingly...

A Plate Is a Terrible Thing to Waste 

Food and plate waste have been longstanding concerns for noncommercial operators. They increase food costs, add to waste removal costs and conflict with...

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