Eyes on the Price
The Xanterra-operated Carvers Cafe at Mount Rushmore National Memorial communicates its prices on a standard over-the-counter menu board. How commercial...
CHAGRIN FALLS (OH) SCHOOLS: Pricing A la Carte
Cash sales in the K-12 market have taken a hit recently as many of its most profitable traditional offerings have been forced off the serving line because...
Satisfaction All Around
A FEAST FOR THE EYES. Snacks, grab-and-go and impulse items are merchandised throughout Methodists Market Place Cafe. If you were looking to pick a place...
The New Contract Director: Letting Your Guard Down
Vanessa Robinson As an FSD for a large contract company, Vanessa Robinson has paid her dues in terms of moving from account to account over a 20 year...
Deterring the Unhealthy Snack Attack
School sells healthy snacks for class parties. As school districts try to hone the healthy eating message embedded in most district wellness policies,...
It Pays to Mind Your Manners
Kids get catered lunch as reward for polite behavior. The typical school lunchroom is a raucous scene, and table manners are often sacrificed to more...
Short Order a Hit at Nursing Facility
New menu lets residents get favorites every day. The traditional view of onsite dining is that you must provide day-to-day variety to avoid the dreaded...
OU Supports Local Produce Auction
Ohio U. Executive Chef Matt Rapposelli (l.) with a local grower. Participation encourages other buyers to take a second look at offerings. Ohio University...
WELLPOINT: Testing the Limits of the Value Proposition
Wellpoints Paul Caron is an old hand at tinkering with pricing to maximize his bottom line. How do you test the upper limits of price resistance without...
WRIGHT STATE: Bucking the Trend
Wright States Union Market food court offers a small dollar menu but gets the bulk of sales from regularly priced stations. At Wright State University...
Improving the Effectiveness of ServSafe Training
The ServSafe food safety training and certification program from the National Restaurant Association Educational Foundation (NRAEF) is the best known...
From Cook-Chill to Room Service on Demand
When Methodist converted its patient meal production to room service in 2005, the move entailed a retrofit of one of two tray lines (the other still supplies...
Out of the Red and Into the Black
One of the countrys largest school districts, Orange County (FL) Public Schools has historically maintained a proud independence in operating its foodservices....
Recruiting Requisites
Sources for Staff Recruitment Soif the world is full of terrific potential employees, where are these fabulous folks and how can you find them? As a start,...
Writing an RFP That Outsources Without Losing Control
When Orange County Public Schools made the decision in 2001 to forego outsourcing its foodservice operations, but to still seek outside help for righting...
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