TECH AND TRADITION Venerable Grant Hall at West Point now offers a hightech remote ordering option accessed online or through kiosk units
TECH AND TRADITION: Venerable Grant Hall at West Point now offers a high-tech remote ordering option accessed online or through kiosk units.

Why the Long Gray Line Now Moves Faster

Remote ordering helps high-volume retail outlet at West Point move over 600,000 customers a year.

The United States Military Academy at West Point, NY, is one of the most tradition-oriented institutions in the country. It’s fabled “long gray line” of graduates stretches back to its founding over 200 years ago and includes such notables as Ulysses S. Grant, Douglas MacArthur, Dwight D. Eisenhower and even baseball inventor Abner Doubleday.

But just because West Point is traditional doesn't mean it doesn’t embrace modern technology. Take th

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