FM Best Concepts
Best Customer Concept: Univ. of North Carolina Hospitals

Best Customer Concept: Univ. of North Carolina Hospitals

Other 2013 Best Concept Winners: Best of Show: Henry Ford Hospitals Best Management Company Concept: Sodexo Best New Facility: Virginia Tech Best Renovation: Northeastern University Best Special Event Concept: St. Paul (MN) Public Schools Best Station Concept: Restaurant Associates Best Wellness Concept: Sodexo Best Menu: Bon Appetit Best Convenience Retailing Concept: Univ. of Massachusetts-Amherst

Developed as a labor-neutral alternative to a room service program, Restaurant Delivery takes the menu choices available from UNC Hospitals’ popular house brand retail concepts and puts them on the room service patient menu. This not only provides patients with a large array of high-quality dining choices, but allows the dining services department to achieve operational and purchasing efficiencies by having common retail and patient dining menus. The brands are displayed on the 20

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