FM Innovators
Going for a High Five!

Going for a High Five!

Achieving higher customer satisfaction scores is an imperative in healthcare foodservice today. At The University Hospital, FSD Betty Perez is taking a proactive approach.

The foodand nutrition services department at The University Hospital, Newark, NJ, has faced all of the usual challenges of the healthcare segment, and then some, in the two decades since it opened as part of the University of Medicine and Dentistry of New Jersey (UMDNJ) in 1979.

Competition from local oper

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