John Buchanan

John Buchanan

President-Lettuce Consulting Group

Buchanan compared great foodservice directors to great film directors in his remarks.

“Great directors have the ability to get their vision up on the screen,” Buchanan said. “Great foodservice directors have the ability to get their vision out in front of customers.”

When hiring, “ask yourself what the candidate is bringing to the job,” he said. “Is this person going to make my life easier? This may s

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