Culinary tools drawing

How To Implement a Continuous Q/A Program

Related:     • The Food Management How To Issue     • How To Improve Your Merchandising Strategy     • How To Make a Career Transition     • How To Make Staff Training Stick     • How To Implement a Peer Review Process     • How To Reduce C-Store “Shrink”

The most important reasons for implementing a Program of Continuous Quality Assurance (QA) are to maintain and/or improve your operating standards. But as in so many areas of hospitality, “the devil is in the details."

A Function-Based Scoring System

The best way to make sense of the myriad details is to break down an operation into four broad functional areas, each with 3-5 specific categories on which you’ll focus. Here’s a

Register to view the full article

Please register to access this content.

Hide comments


  • Allowed HTML tags: <em> <strong> <blockquote> <br> <p>

Plain text

  • No HTML tags allowed.
  • Web page addresses and e-mail addresses turn into links automatically.
  • Lines and paragraphs break automatically.