The Immutable Laws of Profit-and-Loss

Some immutable laws are understood by everyone: gravity, for example-what goes up must come down. But other immutable laws are not so well understood: To survive, an enterprise must make a profit. Even a "not-for-profit" enterprise must take in more money than it spends.

Among those who understand the second immutable law are the institution-employed ("self-op") managers and directors of college and university dining services. Typically, dining services are c

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