NBA Explores Standardized Customer Service Program

Representatives from NBA teams and concessionaires Levy Restaurants and Aramark met recently with Disney Institute executives to explore the creation of a standardized arena customer service program for the league's arenas.

A steering committee of representatives from NBA teams and concessionaires Levy Restaurants and Aramark met recently with Disney Institute executives in Orlando to explore the creation of a standardized arena customer service program for the league's arenas, reports Sports Business Daily. The program will include strategies for teams to improve custome

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