“Leaders aren't just endorsing innovation, they’re involved in it,” said Kevin and Jackie Freiberg during their keynote address at the Association for Healthcare Foodservice’s annual conference last month in Orlando. “Question the unquestionable,” they urged the audience. You can’t innovate without experimenting. You must be willing to try something different and you can’t be afraid to fail.
Those are the common traits among the innovators I’ve gotten to know recently.