Jeff Nelken

Thinkstock It’s easy to slip into a false sense of security when you think you’ve got the basics of food safety covered with your staff. However, there are many other hazards that impact your bottom line. For exampl...

When things are slow, do you tend to send the cleaning staff home early for the sake of efficiency and to meet budgetary goals? Which shortcuts does your staff take when that happens? And which important cleaning and...

While foodservice management may have good intentions to develop an allergy accommodation program, it may never be fully instituted or fully communicated to the staff. The Model Retail Food Code, which was modified by...

Part of Eastern philosophy from Japan is based on five words that have become commonplace in manufacturing facilities. The Japanese words that make up the 5S methodology are seiri, seiton, seiso, seiketsu and shitsuke...

There's an old saying in the food business: It's better to find a whole roach in your food than a half a roach. Either way, it’s a big problem. While accidents happen, being diligent and monitoring the...