Formally, Porter is president and CEO of Porter Khouw Consulting, a well-known foodservice consultancy serving the higher education market.
In fact, though, Porter prefers the title “social architect,” a mantle he wears ably in his book. Arguing that dining directors are key student culture creators, he outlines a series of strategies he says will allow colleges to “recruit and retain more students and alumni and save millions on dining.” He is also an outspoken champion of self-ops and critic of the outsourced model, pulling no punches in expressing his views in this area.
Porter walks readers through the key steps he says will improve a dining program, using plenty of real-world examples. There’s even a helpful “Top 10 Keys to Selling More Meal Plans” at the end.
The book is available in paperback and as an e-book from Barnes & Noble and other retailers.