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How Florida Blue continues serving meals to the community in Jacksonville during coronavirus

With most of the company’s employees working remotely, the food service team found a way to provide some needed hospitality to the community while keeping staff employed.


Keeping staff employed during coronavirus has been one of the food service industry’s biggest challenges. As offices closed to stop the spread of the virus, B&I operations found themselves without a customer to feed.

That was the case at Florida Blue in Jacksonville, Fla., a campus that normally hosts 7,000 employees. Now, the campus is down to only 350. The foodservice program, which is managed by contract management company Flik, is providing boxed meals for those Florida Blue employees still on campus, but Damian Monticello, senior manager, corporate hospitality services for Florida Blue, knew his team and kitchens had a larger ability to help out.

In conjunction with Feeding Northeast Florida, part of Feeding America, Monticello and his team are producing up to 2,000 meals a day that are then served to area senior centers and for others in need. The move is a win-win for everyone involved. Those who need food are receiving it, and the food service team at Florida Blue is staying employed and continues to serve up hospitality.

Watch the video to find out more about how this partnership is working.

Do you have a story to share about how your team is weathering the coronavirus storm? Food Management wants to hear. You can email me at [email protected].


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