Patient Satisfaction with a Pre-Select Model

At Baptist Health, the traditional pre-select approach still generates high Press-Ganey scores.

While much attention has been given to the strategy of giving patients more choice over meal options via restaurant-style, spoken and other menu techniques, Baptist Health emphasizes the use of a traditional pre-select menu while still achieving Press-Ganey patient satisfaction scores in the 90+ range.

Register to view the full article

Please register to access this content.

Hide comments


  • Allowed HTML tags: <em> <strong> <blockquote> <br> <p>

Plain text

  • No HTML tags allowed.
  • Web page addresses and e-mail addresses turn into links automatically.
  • Lines and paragraphs break automatically.