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Hospital Power Players: Yale-New Haven Hospital

Hospital Power Players: Yale-New Haven Hospital

A special report from FM and Technomic provides a detailed look into both patient and retail foodservice operations at the 50 largest hospitals.

16. Yale-New Haven Hospital, New Haven, Conn.

Licensed Beds: 1,451*
Management: Morrison
Foodservice Head: Kevin Geraghty, director of food & nutrition services
Avg. Daily In-patient Census: 1,200
Avg. No. In-patient Meals/Day: 900
No. of Retail Dining Outlets: 8
Total Annual Retail Sales: nr
Dining/Nutrition Services FTEs: nr

Yale-New Haven recently completed comprehensive renovations of the cafés at its York Street and Saint Raphael Campuses, located less than a mile from each other southwest of the university campus.

Other recent enhancements to the retail mix include two new station concepts in the East Pavilion Café. One is Sono, a new concept introduced last year by Morrison that is similar to Chipotle with a menu that includes items such as burritos, salad bowls, fresh salsas and guacamole. Also new at East Pavilion Café is a Global station that features themed menus (Jamaican, Italian, etc.) that change weekly.

The Saint Raphael Campus was bolstered at the beginning of 2014 with a new branded Peet’s kiosk station.

Patient dining operations at Yale-New Haven utilize both Dining on Call and Catering to You room service platforms.

*Includes Yale-New Haven Hospital, Yale-New Haven Children’s Hospital and Smilow Cancer Hospital at Yale-New Haven

TAGS: Healthcare
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