Cost of “free” coffee a wakeup call

Cost of “free” coffee a wakeup call

The common practice of offering complimentary coffee throughout a healthcare facility involves costs and lost revenue that can keep the foodservice department up at night. Here’s how one hospital found a solution.

It’s not uncommon to hear about healthcare organizations focusing on austerity, running lean, tightening belts and any other phrases that mean all the departments—including foodservice—must keep a close eye on money.

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