When Morrison Healthcare took over operation of in-house foodservices at the three University of Miami Health System hospitals (UMH) a couple of years ago, it was given a mandate to “transform the campus to be what the University of Miami wanted to stand for, and that was a world-class organization,” says Kevin Sweizer, Morrison’s regional vice president who oversees operations at UMH. “They said they wanted [customers to have] a Ritz Carleton experience.”
Photos courtesy of Morrison Healthcare
Healthcare Innovator of the Year: Morrison at the University of Miami Hospital
Additions range from a patio food truck and a dedicated daycare menu to room service patient dining and tailored retail concepts.