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Dining Retail at Richmond

Richmond's retail operations are headed by Director for Cash Operations Blake Widdowson (at l. with Debbie Balducci, senior operations manager for Tyler's Grill). They include the 8:15 at Boatwright library cafe (far top.) and Tyler's Grill (below) in the heavily trafficked Tyler Haynes Commons building.

Richmond University Dining Services operates seven retail locations on campus in addition to its heilman resident dining hall and its catering operations. Tyler's Grill, on the main concourse of the campus's heavily trafficked tyler haynes commons building, is open from 7:30 a.m. to 9 p.m. weekdays (and 4-9 p.m. Sundays). it offers a variety of breakfast wraps and hot traditional morning dishes, as well as cereals and baked goods, for breakfast. Various sandwiches, salads, grilled items and desserts are menued for lunch and dinner. tyler haynes also has a branded Freshens smoothie bar, located on its lower level.

ETC (everything convenience) is the major campus c-store, open weekdays from 8 a.m.
to midnight (8 p.m. Fridays) and 11 a.m. to 8 p.m. weekends. it stocks dry packaged goods, frozen snacks and entrees (including a growing number of organic selections), frozen desserts, beverages, bread, dairy, deli and non-foods like cleaning supplies, toiletries and pharmaceuticals. etc lets students studying late or socializing in its adjacent lounge area grab a quick meal or beverage. the store is located across from the heilman dining center, in the same building and complements its services.

A smaller retail store outlet called Dean's Den opens onto a 24-hour game room/lounge area during the busy weekday evening hours with an assortment of pizzas, sandwiches and soups along with packaged goods like frozen entrees, chips, sodas, bottled water, energy drinks, milk, ice cream, cookies, crackers and candy as well as toiletries and laundry detergent. it is only open from 8 p.m. to 1 a.m. sunday through thursday. hardy says the minimal space is the biggest revenue generator by square foot in her department.

The 8:15 at Boatwright is a library cafe that does a brisk business into the late evening hours (which may be extended soon on a trial basis, hardy says). opening at 7:30 in the morning during the week to a crowd of early risers looking to grab a quick coffee (the outlet has a "We Proudly brew" Starbucks concept) and various breakfast, 8:15 is currently open until midnight six days a week (it's closed Saturdays and opens at 5:30 p.m. Sundays).

The retail options targeted at students are rounded out by The Cellar, a campus pub/restaurant open daily from 5 p.m. to midnight (1 a.m. Fridays and Saturdays). it offers a set menu (plus weekly specials) of appetizers, salads, sandwiches, burgers, pizzas, entrees and desserts along with alcohol (beer and wine).

All patrons are validated as to age at the door and receive a wristband indicating whether they can purchase alcohol. there is both a traditional seating area with table service and a stage for live performances, and an outer lounge area to where food and drinks (no alcohol) can be brought. a fairly microscopic kitchen is able to keep up with the volume most nights.

In addition to these, richmond dining services operates the University Club for members, faculty and staff and their guests. offering a daily menu, it is only open for lunch Monday through Friday and closed weekends.

Fast Facts
University of Richmond Dining Services
Annual Revenues: $11.5 million
Employees: 179 Ftes (plus students)
Outlets: 8 (1 board, 7 retail)
Undergraduate Enrollment: nearly 3,000
Resident Students: 2,680
Meal Plans Sold: 2,657
Executive Team: Diane ("dDee") Hardy, director of food & auxiliary services; Bettie Clarke, director for board operations; Blake Widdowson, director for cash operations; Jim Morris, director for catering; Cathy Moran, assistant director of purchasing; Cindy Stearns, assistant director of marketing and training; Glenn Pruden, executive chef; and Jerry Clemmer, general manager

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