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Tips for choosing your preferred multi-Site foodservice solution

Managing a multi-unit food service operation presents unique challenges.

Sponsored by CBORD

Your health system is expanding again, adding eight hospitals and two long-term care facilities to its network.

What impact will expansion have on your food service operation?

While it’s good news for the health system, you know it means you will have at least 10 new foodservice systems to manage and support. And each new site is different: some are self-op, some are contracted, some are already using management systems, and some have no automation at all.

Training on multiple systems, reporting on unconsolidated data, and supporting independent solutions that don’t talk to each other will result in wasted time and money. A lack of centralized control can also increase the potential for errors that impact patient safety.

The only way to effectively run a large, complex multi-site foodservice operation is with the right technology solution that provides enterprise-level management. Look for an integrated, turnkey system that provides everything you need to take centralized control of your back-of-house operations.

Let’s explore some of the main capabilities you need and why you need them.

Central menu planning and enterprise data sharing

Look for a solution that was built specifically for enterprise management of large, multi-unit food service operations. The system needs to include complete back-of-house foodservice management that provides central menu planning and enterprise data sharing, along with full-featured food production and inventory management.

Enterprise procurement

Enterprise procurement drives volume, maximizes incentives, and reduces SKUs. From an enterprise standpoint, purchasing control is key to cost savings. Look for the solution that uses configured algorithms to suggest the best product for any ingredient based on availability, order guide, contract status, price, etc. This drives volume purchasing of the same products across the enterprise, maximizing rebates.

Continuum of care

Different levels of care and patient mix require different approaches to dining and meal ordering. Many solution providers focus only on Acute Care or Long-Term Care (LTC). Others have different software solutions for each. Look for the provider that supports the continuum of care on a single platform.

The right technology solution can save the day when it comes to managing the complexities of foodservice for a large health system. With centralized control, you can:

  • Realize significant cost savings, maximize rebates, and ensure GPO compliance by enabling everyone to purchase the same products.
  • Provide a consistent patient and staff experience across all sites.
  • Connect and integrate each new site efficiently.

To learn how CBORD’s solutions can help large-scale foodservice operations reduce costs and improve efficiency, visit

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