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Food Management
Hospital Power Players: Meet the Top 50 Hospitals
Oct 27, 2015

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No. 1: Florida Hospital Orlando

Orlando, Fla.
Licensed Beds: 2,101
Florida Hospital Orlando is currently making kitchen renovations to support a new women’s tower.

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No. 2: NewYork Presbyterian

New York
Licensed Beds:
2,262
NewYork Presbyterian offers quarterly cooking demos teaming executive chefs with RDs.

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No. 3: Jackson Memorial Hospital

Miami
Licensed Beds:
2,101
Jackson Memorial currently uses a host/hostess meal delivery model but is considering a move to a restaurant-style room service dining approach.

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No. 4: Mayo Clinic Rochester Campus

Rochester, Minn.
Licensed Beds:
2,059
Mayo Clinic uses traditional tray service for the ICU, step-down and behavioral areas and on-demand room service for all other nursing units.

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No. 5: Napa State Hospital

Napa, Calif.
Licensed Beds:
1,934
Napa’s four-to-five-week cycle patient menu recently changed to provide healthier dining options, with regular patient input encouraged.

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No. 6: Methodist Hospital of San Antonio
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San Antonio
Licensed Beds:
1,887
Methodist San Antonio operates a cafeteria that serves a late shift hot food/sandwich bar/soup/salad/dessert menu from 11 p.m. to 4:30 a.m.

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No. 7: Baptist Medical Center

San Antonio
Licensed Beds:
1,741
Baptist deploys heart-healthy daily specials in its cafeterias that conform to the city of San Antonio’s Por Vida healthy dining guidelines.

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No. 8: Barnes Jewish Hospital

St. Louis
Licensed Beds:
1,737
Barnes operates a full-service restaurant/bar called Central Table on its campus.

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No. 9: IU Health Methodist Hospital

Indianapolis
Licensed Beds:
1,733
IU Health offers full room service across the facility through its Classic Cuisine program.

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No. 10: Norton Hospital

Louisville, Ky.
Licensed Beds:
1,730
Retail dining options at Norton include a build-your-own deli with four daily varieties of fresh baked breads.

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No. 11: University of Minnesota Medical Center-Fairview

Minneapolis
Licensed Beds:
1,700
UM-Fairview is participating in the Hospital Healthier Food Initiative of the Partnership for a Healthier America.

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No. 12: Orlando Regional Medical Center

Orlando, Fla.
Licensed Beds:
1,690
ORMC completed a full renovation of its café servery this past August.

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No. 13: UPMC Presbyterian

Pittsburgh
Licensed Beds:
1,571
UPMC encompasses three patient service operations, each with a distinct meal delivery system.

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No. 14: Methodist University Hospital of Memphis

Memphis, Tenn.
Licensed Beds:
1,537
Methodist-Memphis was scheduled to open a new 24/7 coffee shop in October 2015.

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No. 15: Montefiore Medical Center-Moses Campus

Bronx, N.Y.
Licensed Beds:
1,491
Montefiore deploys an a la carte food program for child patients that prepares meals on the patient floors via carts.

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No. 16: Yale-New Haven Hospital

New Haven, Conn.
Licensed Beds:
1,451
Yale-New Haven recently completed comprehensive renovations of the cafés at its York Street and Saint Raphael campuses.

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No. 17: Atascadero State Hospital

Atascadero, Calif.
Licensed Beds:
1,275
Atascadero provides its psych patients a scheduled breakfast and dinner from five cafeteria-style stations with seating in eight central dining rooms.

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No. 18: Via Christi Hospital on St. Francis

Wichita, Kan.
Licensed Beds:
1,268
Both retail areas at Via Christi St. Francis have been remodeled within the past year offering an updated space for diners, hospital staff and others.

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No. 19: Cleveland Clinic

Cleveland
Licensed Beds:
1,267
Cleveland Clinic is transitioning dining operations at its main and children’s hospitals to Sodexo in October 2015.

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No. 20: Metropolitan State Hospital

Norwalk, Calif.
Licensed Beds:
1,265
Metropolitan, one of the facilities of California’s public psychiatric hospital network, is currently in the process of transitioning from using the TUCS Reduced Oxygen Packaging (ROP) system to a cook-chill system.

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No. 21: Cone Health

Greensboro, N.C.
Licensed Beds:
1,232
The in-house dining operation at Moses Cone Hospital also services daycare facilities at three locations.

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Np. 22: Aurora St. Luke’s Medical Center

Milwaukee, Wisc.
Licensed Beds:
1,213
Aurora St. Luke’s is moving from traditional trayline to room service this fall.

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No. 23: Christiana Hospital

Newark, Del.
Licensed Beds:
1,196
Last December, Christiana installed Heat on Demand technology preliminary to the start of its renovation of its production kitchen to implement a planned hybrid system for its patient meal service.

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No. 24: The Mount Sinai Hospital

New York
Licensed Beds:
1,171
Mount Sinai’s kosher population is served from a dedicated kosher kitchen that provides the same quality, freshly prepared meals as the standard kitchen.

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No. 25: UAB Hospital

Birmingham, Ala.
Licensed Beds:
1,127
UAB has redesigned its North Pavilion food court, expanded its cafeteria and opened the first full-service Au Bon Pain unit in the state.

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No. 26: Mount Sinai Beth Israel

New York
Licensed Beds:
1,111
Mount Sinai Beth Israel is in the process of renovating its café and surrounding area for implementing a POD-based patient services meal delivery system.

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No. 27: University of Iowa Hospitals & Clinics

Iowa City, Iowa
Licensed Beds:
1,103
IU Hospitals recently opened the Compass Express c-store, which retails a limited selection of groceries and take-home prepared food items.

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No. 28: Buffalo General Medical Center
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Buffalo, N.Y.
Licensed Beds:
1,079
BGMC operates a branded Tim Hortons unit in its main lobby that is open 24 hours a day, seven days a week.

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No. 29: University Hospitals Case Medical Center

Cleveland
Licensed Beds:
1,032
UH Case has partnered with local co-op Green City Growers, which grows hydroponic lettuce and herbs and employs local residents, who then become worker-owners.

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No. 30: Beaumont Hospital-Royal Oak

Troy, Mich.
Licensed Beds:
1,031
Beaumont is preparing to debut its Beau to Go Home frozen meal program to provide healthy meals for patients who may have difficulty preparing meals after discharge.

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No. 31: Mount Sinai Roosevelt

New York
Licensed Beds:
1,028
Mount Sinai Roosevelt has been using cook-chill food produced at St Luke's Roosevelt next door while its patient meal production kitchen undergoes a renovation slated for completion in November.

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No. 32: The Johns Hopkins Hospital

Baltimore, Md.
Licensed Beds:
1,025
Johns Hopkins supports an extensive network of retail dining outlets ranging from gourmet food mart Balducci’s to the European café stylings of Grille 601.

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No. 33: Duke University Hospital
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Durham, N.C.
Licensed Beds:
1,019
Retail dining at Duke Hospital includes fine dining restaurant The Commons.

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No. 34: Tampa General Hospital

Tampa, Fla.
Licensed Beds:
1,018
Tampa General’s food court completed a major renovation in October 2014.

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No. 35: Abbott Northwestern Hospital

Minneapolis
Licensed Beds:
1,017
Abbott supports a McDonald’s unit in its Courage Kenny facility that is open 24 hours and serves a variety of heart-healthy selections in addition to the chain’s traditional fare.

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No. 36: Baylor University Medical Center at Dallas

Dallas
Licensed Beds:
997
Baylor’s employee wellness program has made it easier for employees to eat healthy meals at home through healthy “minute meals” available for purchase in cafes that can be cooked in less than 15 minutes.

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No. 37: Saint Francis Hospital

Tulsa, Okla.
Licensed Beds:
962
A new 150-bed tower, opened in September 2014, necessitated the expansion of Saint Francis Hospital’s entire patient dining production kitchen, with a second room service line being added.

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No. 38: Grady Memorial Hospital, Atlanta

Atlanta
Licensed Beds:
953
Grady’s main cafeteria was recently renovated at a total cost of $1.5 million, adding concepts like So Deli, 2omatoes and Austin Grill.

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No. 39: Novant Health Forsyth Medical Center

Winston-Salem, N.C.
Licensed Beds:
912
Novant’s Our Specialty Café boasts a Carolina BBQ station featuring pork and chicken smoked in house, as well as its own line of sauces.

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No. 40: Vidant Medical Center

Greenville, N.C.
Licensed Beds:
909
Vidant recently completed a multimillion dollar renovation of its main cafeteria and kitchen areas, adding branded Freshii's and Star Ginger stations.

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No. 41: Memorial Hermann-Texas Medical Center
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Houston
Licensed Beds: 908

The primary retail dining venue at Memorial Hermann Texas Medical Center is the Café Hermann, a full-service cafeteria with entree, pizza, grill and salad bar stations as well two specialty concepts.

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No. 42: Massachusetts General Hospital

Boston
Licensed Beds:
907
Dining operations at Mass General are currently undergoing extensive renovation and upgrading.

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No. 43: Henry Ford Hospital

Detroit
Licensed Beds:
903
Among the accomplishments of the Henry Ford Hospital culinary wellness team over the past three years has been partnerships with restaurants and chefs to bring diverse cuisines to the hospital campus.

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No. 44: Hennepin County Medical Center

Minneapolis, Minn.
Licensed Beds:
894
Hennepin Medical Center switched to a self-operated dining program recently and is expanding its physical footprint with the addition of a new building.

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No. 45: University of Michigan Medical Center

Ann Arbor, Mich.
Licensed Beds:
884
In-house dining operations at UM Medical Center are split between the self-operated patient side and the contracted retail side.

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No. 46: Huntsville, Hospital

Huntsville, Ala.
Licensed Beds:
881
Huntsville Hospital maintains an extensive array of retail dining outlets around its campus ranging from a pair of full cafeterias to a lunch-only Greek concept and a Steak and Chicken Express delivery service/catering kitchen.

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No. 47: Cedars-Sinai Medical Center

Los Angeles
Licensed Beds:
877
Patient dining at Cedars-Sinai includes vegetarian, vegan, gluten-free and lactose-free meals as well as a fully glatt kosher (a stricter form of kosher) meal service for observant Jewish patients.

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No. 48: Mercy Hospital-Springfield
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Springfield, Mo.
Licensed Beds:
866
Mercy Hospital’s cafeteria is open seven days a week from 6 a.m. to 8:30 p.m. and again from 12:30 a.m. to 4 a.m. to serve overnight staff.

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No. 49: Our Lady of the Lake Regional Medical Center

Baton Rouge, La.
Licensed Beds:
857
Recent improvements in the dining infrastructure include the construction of a second kitchen devoted strictly to patient meal services (the existing kitchen produces for both patient and retail dining).

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No. 50: Greenville Memorial Hospital

Greenville, S.C.
Licensed Beds:
845
Greenville Hospital’s web-based online ordering program allows nourishment stock orders to be placed electronically, streamlining the accounting process and moving the charging process from paper and pencil tabulation to individualized reports and order tracking.

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