Compass Group USA has selected the Simphony Enterprise Solution from Micros Systems, Inc., for its multiple business divisions. It includes the Simphony Point of Sale, Loyalty and webOrdering components.
Through the use of Simphony’s advanced architecture and advanced business intelligence tools, Compass Group will be able to deliver its products and services anytime anywhere, improve operational efficiencies and better address the convenience and speed of service needs of its clients. Simphony’s flexible and scalable platform is a perfect fit for Compass Group’s wide variety of foodservice environments, delivering the same innovation and benefits to its larger operations as well as for smaller grab-and-go operations.
Simphony Loyalty supports Compass Group’s customer innovation programs, such as Zipthru cashless payment program, that offers reloadable, declining balance payment. Additionally, Simphony webOrdering for desktop and mobile ordering will boost convenience and satisfaction by extending Compass Group’s café offerings to customers wherever they may be.
“As a longtime technology partner, Compass Group recognizes Micros strength in the industry and the benefit of utilizing Micros's products and services,” says Mike Barner, senior vice president, IT Compass Group North America. “Micros's broad span of service and support resources allows us to deliver reliable and cost effective technology and innovation to our clients across the country.”
“Micros Simphony is the ideal solution for Compass,” adds Ed Chapel, executive vice president North America Restaurants for Micros. “Versatile and easily deployed and managed across sites and the enterprise, Simphony provides all necessary tools for Compass to manage its operations smoothly, deliver enhancements to guests’ experiences, and provide business intelligence to the operations.”