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Top 10 technology stories of 2021

Automation and other high-tech solutions really elbowed their way into prominence in 2021—here are 10 FM articles from the past year highlighting some of the major developments.

With labor issues combined with evolving customer preferences and dining trends putting pressure on how onsite foodservice providers offer service, technology has become even more critical over the past year, and FM was at the forefront of documenting the developments, not least through the weekly “5 Tech Things” series we introduced in August as an extension of our ongoing “5 Things” twice-weekly roundup of industry news.

In addition to this regular series, FM has also extended coverage to technology-related issues, providers and users in news stories, features and even podcasts and On Demand video interviews.

Here are 10 stories from the past year dealing with tech issues...

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