Fiscal 2014 Revenues: $8,800,000,000
Sodexo Inc. is the North American division of a Paris-based worldwide contract management company that offers a variety of support services to businesses, institutions and public entities in 80 countries with more than $22 billion in total revenues. The North American division generated 37.5 percent of that total.
Organic growth in B&I was 8.9 percent, the highest since 2007, reflecting the success of facility management services offered for some major clients. New contracts over the year included Bloomberg and Dow Jones & Co.
In healthcare/seniors, revenues grew by 1.1 percent due in part to a slow ramp up of major contracts won the previous fiscal year. Sodexo also decided not to pursue ramp up of the expanded contract with ManorCare retirement homes and revert instead to the original contract scope. Major contract wins included USC Kenneth Norris Jr. Cancer Hospital and Wheaton Franciscan Hospital, in Wisconsin.
Organic growth in education was 2.8 percent, helped by a high client retention rate and expanded existing site revenue generation thanks to increased student spending and more meals served. New education contracts in the past year included Chicago Public Schools, Jackson State University and William Rainey Harper College, in Illinois.
Major recent initiatives include Grid, a c-store concept emphasizing local and specialty products; the OPT fresh food vending concept; the Lounge 12 micromarket concept; the In the Zone retail offer toolkit; and Mein Bowl, a refreshed Asian market brand with authentic global flavors.
In addition, the Mindful cross-segment wellness concept was enhanced with an online newsletter offering healthy lifestyle tips, while Sodexo’s partnership with Magic Johnson Enterprises, SodexoMagic, launched the Inspire café concept.
9801 Washingtonian Blvd., Gaithersburg, Md. 20878
No. of Contracts
College/University (38%), Hospitals (24%), B&I (22%), K-12 (9%), Military (4%), Senior Dining (1%), Arenas/Stadiums/Convention/Conference Centers/Museums (1%)
George Chavel, President/CEO, Sodexo North America
Michael Norris, COO/Market President, Corporate Services
Patrick Connolly, COO/Market President, Health Care
Lorna Donatone, COO/Market President, Education
John Bush, COO/Market President, Multi Services Market