Massachusetts General Hospitalrsquos Coffee Central services more than 3000 customers a day and does approximately 10000 in beverage baked goods and prepared foods sales 20 percent more than before the retail outlet was overhauled Photo by John Lawn

Massachusetts General Hospital’s Coffee Central services more than 3,000 customers a day and does approximately $10,000 in beverage, baked goods and prepared foods sales, 20 percent more than before the retail outlet was overhauled. Photo by John Lawn

Mass General Refines a Top-Grossing Concept

After more than 15 years, the high-volume Coffee Central unit was overdue for an upgrade.

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TAGS: Management
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