Mission Health Boosts Patient Satisfaction Despite Budget Cuts

"Getting rid of the green Jell-O" has driven "woulkd recommend" scores to 83%, 12% above the national average.

Mission Health System in Asheville, NC, has boosted patient satisfaction scores to 83 percent recommending thanks in part to a conscious effort to "get rid of the green Jell-O, reports the Asheville Citizen-Times. The score, 12 percent over the national average and 13 percent over the state average, has been achieved despite budget pressures

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