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Hospital Power Players: Abbott Northwestern Hospital

Hospital Power Players: Abbott Northwestern Hospital

A special report from FM and Technomic provides a detailed look into both patient and retail foodservice operations at the 50 largest hospitals.

35. Abbott Northwestern Hospital, Minneapolis

Licensed Beds: 1,017*
Management: Sodexo
Avg. Daily In-patient Census: 454.5
Avg. No. In-patient Meals/Day: 1,190
No. of Retail Dining Outlets: 3
Total Annual Retail Sales: $1.8 million
Dining/Nutrition Services FTEs: 88.5

Abbott Northwestern utilizes Sodexo’s At Your Service personalized dining service that allows patients to order their meals off a restaurant-style menu. Visitors and guests of patients may also order At Your Service meals delivered to the patient’s room for an extra charge.

Retail dining is centered around the hospital cafeteria, located in the Courage Kenny Rehabilitation Institute that is attached to the hospital. It includes a deli and grill and is generally open daily from 6:30 a.m. (7 a.m. weekends) to 3 p.m., with the grill and deli only open during the lunch period.

A coffee shop, Skyway Café, has longer hours—until 7 p.m. weekdays—and serves sandwiches and pastries in addition to coffee drinks and other beverages. There is also a McDonald’s unit in the Courage Kenny facility that is open 24 hours and serves a variety of heart-healthy selections in addition to the chain’s traditional fare.

Another food alternative for staff and visitors is Minneapolis’ Midtown Global Market, located a block south of the hospital, which features more than 50 vendors of produce, delicacies, prepared foods and grocery items.

*Includes Abbott Northwestern Hospital and Heart Hospital

TAGS: Healthcare
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