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Behind the scenes at the Cleveland Clinic

As Morrison Healthcare plots room service and decentralized kitchens, the massive foodservice operation remains in motion, complete with robot carts and also an emphasis on the human touch.

When Morrison Healthcare took over at world-class medical center Cleveland Clinic last July, staff engagement and patient satisfaction were top of mind for management staff, and that’s remained so throughout the last few months. Take a look behind the scenes to see how patient feeding, retail concepts and an enthusiastic workforce are helping craft the next steps for the foodservice team.

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